tag:blogger.com,1999:blog-46141828592146009532024-03-13T08:36:29.607-04:00A T & T U-verse Sucks49 days of ATT U-verse was all I could take. I went back to Comcast and I am sorry that I wasted my time and many phone calls on this AT&T spin off. Uverse just Sucks!Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-4614182859214600953.post-65139216989068460632015-05-02T18:14:00.004-04:002015-05-02T18:16:17.584-04:00<span style="color: red; font-family: Verdana, sans-serif; font-size: x-large;"><b><u>MAY 2, 2015 Minor BBB Update FYI </u></b></span><br />
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<span style="font-family: Verdana, sans-serif; font-size: large;">Updated BBB Info is below. Checking in today at their site finds they are back at an <b>A+</b> rating but still have a massive number of complaints. You might wonder how this happens, consider that ATT has been a dues paying member since Nov 1952 and you have your answer.</span><br />
<span style="font-size: large;"><span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">From my own personal observations over the years I have noted that BBB members have little to worry about in ratings and in fact have written about the BBB many times and often refer to them as '<b>The Better Cover Up Bureau</b>'. </span></span><br />
<span style="font-size: large;"><span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Dues paying members will be A+ until Hell freezes over.</span></span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><b><u><span style="color: blue;">ATT U-Verse Complaint Resolution Log</span></u></b> (20,252 total complaints)</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Complaint resolved with BBB assistance (17,947 complaints)</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><u>Complaint Type<span class="Apple-tab-span" style="white-space: pre;"> </span> / Total Closed Complaints</u></span><br />
<span style="font-family: Verdana, sans-serif;">Advertising / Sales Issues<span class="Apple-tab-span" style="white-space: pre;"> </span>1,327</span><br />
<span style="font-family: Verdana, sans-serif;">Billing / Collection Issues<span class="Apple-tab-span" style="white-space: pre;"> </span>9,906</span><br />
<span style="font-family: Verdana, sans-serif;">Delivery Issues<span class="Apple-tab-span" style="white-space: pre;"> </span>215</span><br />
<span style="font-family: Verdana, sans-serif;">Guarantee / Warranty Issues<span class="Apple-tab-span" style="white-space: pre;"> </span>55</span><br />
<span style="font-family: Verdana, sans-serif;">Problems with Product / Service<span class="Apple-tab-span" style="white-space: pre;"> </span>8,749</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Total Closed Complaints<span class="Apple-tab-span" style="white-space: pre;"> </span> <u><b>20,252</b></u></span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif; font-size: large;">See the BBB site at:</span><br />
<span style="color: red; font-family: Verdana, sans-serif;"><a href="http://www.bbb.org/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints">http://www.bbb.org/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints</a></span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif; font-size: large;">Recently the BBB has published redacted case files showing the actual complaints and the response. Read a few hundred and find out just how badly ATT sucks.</span>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-27587598553283529742013-07-09T18:45:00.001-04:002013-07-09T18:45:49.087-04:00<b></b><a href="http://bidaweeeasement.blogspot.com/2013/05/a-word-from-blog-site-owner.html"><b><u><span style="color: blue;"><span style="color: blue; font-size: large;">A word from the blog site owner:</span></span></u></b></a><b><span style="font-size: large;"> </span></b><br />
<b><span style="font-size: large;">
</span></b><br />
<span style="font-size: large;">In blogosphere terms this is a relatively old blog. All the fireworks are over and there will be no new updates unless something 'newsworthy' about this issue comes up. <br />
<br />
The material is good historically as just about everything I could find on the issue was copied and posted here. So if you are interested in the topic it is all awaiting your review.<br />
<br />
<b><i>So happy reading folks -</i></b></span> Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-36611720231591036792012-11-23T10:04:00.000-05:002012-11-23T10:31:06.286-05:00BBB Complaints<a href="http://www.bbb.org/atlanta/images/2/CBBB-ratingbadges/cbbb-accred-b.png" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.bbb.org/atlanta/images/2/CBBB-ratingbadges/cbbb-accred-b.png" /></a><span style="color: black; font-size: large;">As of 11/23/12 the BBB shows a rating of:</span><br />
<span style="color: black; font-size: large;"></span><br />
<span style="color: black; font-size: large;"><b><u>Customer Complaints Summary</u></b></span><br />
<span style="color: black; font-size: large;">22354 complaints closed with BBB in last 3 years, 9144 closed in last 12 months<br />
<br />
<u><span style="color: #38761d; font-family: "Trebuchet MS", sans-serif;">Complaint Type - Total Closed Complaints</span></u> <br />
<br />
Advertising / Sales Issues <a href="http://www.blogger.com/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints/lbreakdown"><u><span style="color: blue;">937</span></u><span style="color: blue;"></span></a> <br />
Billing / Collection Issues <a href="http://www.blogger.com/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints/lbreakdown"><u><span style="color: blue;">8542</span></u><span style="color: blue;"></span></a> <br />
Delivery Issues <a href="http://www.blogger.com/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints/lbreakdown"><u><span style="color: blue;">114</span></u><span style="color: blue;"></span></a> <br />
Guarantee / Warranty Issues <a href="http://www.blogger.com/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints/lbreakdown"><u><span style="color: blue;">28</span></u><span style="color: blue;"></span></a> <br />
<u>Problems with Product / Service </u><a href="http://www.blogger.com/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints/lbreakdown"><span style="color: blue;">12733</span><span style="color: blue;"></span></a> <br />
Total Closed Complaints <a href="http://www.blogger.com/atlanta/business-reviews/telephone-companies/atandt-in-atlanta-ga-7935/complaints"><u><span style="color: blue;">22354</span></u><span style="color: blue;"></span></a></span><br />
<span style="color: black; font-size: large;"><br />
<span style="font-family: Calibri; font-size: small;"><span style="font-family: Calibri; font-size: small;"><span lang=""></span></span></span></span>
<br />
<div>
<strong><span style="font-family: trebuchet ms;"><span style="color: #cc0000; font-size: large;"><u>Office of the President Tel # FYI:</u></span> </span></strong><br />
<strong><span style="font-family: trebuchet ms;"><span style="color: black;">The number of ATT Executive Office is 404 541-4199. Took 3 weeks to find the info. The number answers without giving the name of the company but states that is the 'Office of the President' and then gives you a choice of leaving a message or entering the extention of the person you want to contact. </span></span></strong><br />
<strong><span style="font-family: trebuchet ms;"><span style="color: black;"> </span></span></strong><br />
<span style="color: #38761d;"><strong><span style="font-family: trebuchet ms;">(Defnitely worth a try but d</span></strong><strong><span style="font-family: trebuchet ms;">on't hold your breath waiting for a call back)</span></strong></span></div>
Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-17274324072054118962009-10-29T10:49:00.000-04:002009-10-29T10:50:13.768-04:00Since you have come all this way -<a href="http://restrainedelegance.com/images/smallpreview/arielfumagazine12i.jpg"><img style="MARGIN: 0px 10px 10px 0px; WIDTH: 239px; FLOAT: left; HEIGHT: 330px; CURSOR: hand" border="0" alt="" src="http://restrainedelegance.com/images/smallpreview/arielfumagazine12i.jpg" /></a><br /><div><span style="font-family:verdana;font-size:130%;color:#000000;"><strong>why not come in and make yourself at home?</strong></span></div><br /><div><span style="font-family:verdana;font-size:130%;"></span></div><br /><div><span style="font-family:verdana;font-size:130%;color:#cc0000;"><strong>I'm sure you can find something interesting to look at!</strong></span></div>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-40640808487572561852009-10-05T22:47:00.004-04:002009-10-12T14:04:23.252-04:00My brief experiences with U-verse<span style="font-size:180%;"><span style="font-family:verdana;color:#cc0000;"><strong>A T & T U-verse Sucks</strong></span><br /></span><br /><span style="font-family:trebuchet ms;font-size:130%;color:#000000;">I had <span style="color:#000099;"><strong>Comcast</strong></span> in Georgia and I was not real pleased with the long waits, usually 20 minutes or so, to get through to their Customer Service. I had been getting offers by mail for several months for <span style="color:#cc0000;"><strong>AT & T U-verse</strong></span> cable television, which had recently become available in my area.<br /><br /><span style="color:#3333ff;"><strong>On Aug. 8</strong></span>, 2009 I signed up with <span style="color:#cc0000;"><strong>AT & T</strong></span>, setting up the account with a Ms. Goodman at 9:10 a.m. with the U200 package for $64 a month, or so I thought, it really came to $78 a month + 14 for 2 receivers, but I didn’t know that until later.<br /><br />I made a point of giving my ‘mailing address’ for bills. I haven’t used my street address for years due to substandard mail delivery in our subdivision.<br /><br /><span style="color:#3333ff;">On 8/18</span> the installer arrived and set up the 3 TV’s and I was satisfied with everything up to this point.<br /><br /><span style="color:#3333ff;">On 8/19</span> I phoned AT & T Customer Service to inquire about availability of the service at my Fla. Condo (not available) and verify the address for bills. They got it wrong, using the <em>street address</em>, so I had them make the correction.<br /><br />Not having had any ‘<em>welcome package’</em> or bill by 8/28 I phoned to inquire. They still had the incorrect address but would fix it, the bill had gone to the street address – they would resend and make sure the address was corrected to the P. O. Box.<br /><br /><span style="color:#3333ff;">9/14</span> phoned again, bill should be at the POB any day.<br /><br /><span style="color:#3333ff;">9/18</span> phoned and spoke to Mr. Scott a Supervisor told me the bill had been sent correctly to the PO Box and I should disregard any late fee, he would email a supervisor to escalate the matter.<br /><br /><span style="color:#3333ff;">9/23</span> called again and was told that my account had been accessed the day before by a ‘Team Lead’ who was checking on the email they got from Mr. Scott about the problem. I asked to have that Team Lead phone me and later got a return call from this supervisor at 3:40 pm, all was well and the replacement bill should be with me any day.<br /><br />In these last several calls I had been making a point of suggesting that their software seemed to be causing this problem, lately everyone could see the POB address on my account, but for some reason when they sent out, or supposedly sent out, the bills/replacement bills they must be kicked out to the service address and I suggested repeatedly that they should look into this.<br /><br /><span style="color:#3333ff;">9/29</span> 3:20 PM, spoke to Mr. Cameron, still no bill has arrived.<br /><br /><span style="color:#3333ff;">Oct 1st</span> - the statement arrives at the post office box. Before leaving the post office I mailed off a Wachovia check #1050, for the $91.97 bill, in the enclosed envelope.<br /><br />This arriving statement is the 2nd statement, the first one or the replacement for the first one has still never arrived. I see that rather than the $64 bill <em>(+ whatever junk fees you get with it</em>) has now turned into a ‘Previous Balance of $91.97 and that in addition to the I past due amount for the never received first billing, the 2nd months bill is for $89.60 which included the past due $5 charge that was suppose to be waived. </span><br /><span style="font-family:trebuchet ms;color:#000000;"><span style="font-size:130%;"></span></span><br /><span style="font-family:trebuchet ms;color:#000000;"><span style="font-size:130%;">One reason for the unexpectedly high bill that I could see, was that I was being charged $7 each for 2 ‘Receiver fees’, this was the first information that I had about this charge. With Comcast you got 2 receivers ‘free’.<br /><br /><span style="color:#3333ff;">10/1 </span>So after returning home I phoned and spoke to Cynthia, Mike Smith, Laura in Tech Support, Adam and his supervisor Leonard Williams. I wanted to turn in 1 of the 2 receivers as I had never even used the TV that one of them was attached to and at $7 a month charge I wanted to return it.<br /><br />After speaking to the above mentioned people on this call, I found out that as ‘Billing’ had taken over the account for its having a past due balance and that no changes could be made in the service until it was out of ‘past due’ status. So I could NOT return their equipment. I mentioned that this seemed to be extremely stupid. Here a customer with a past due balance had one of their expensive receives and wanted to give it back to them and they wouldn’t take it!<br /><br />If someone owed me money for something they had rented and wanted to give it back I damn well would be very pleased to get the thing. Guess AT & T is just stupid.<br />After this at 2:30 pm I phoned Lydia, I requested to be transferred to the Executive Office to put in a complaint about the poor service to date.<span style="color:#cc0000;"> I was told that they did not have any number for the Executive Office</span> and complaints had to be put in through the Customer Service Department. I asked for the name and address of the President of AT & T Uverse. She did not know and had no address to write to him at.<br /><span style="color:#3333ff;">On Oct 5th</span> I phoned AT & T Uverse to find out if my account had been credited for my initial payment. It had not.<br /><br />Later that afternoon I phoned Comcast and on 10/7 I will be back with them and the cost for their service with one DVR, 1 addl. receiver, 288 channels plus HBO and Showtime will be $65 a month.<br /><br />After all these calls to get an AT & T bill to the correct address and I still have never seen the first bill!</span></span><br /><span style="font-family:trebuchet ms;color:#000000;"><span style="font-size:130%;"></span></span><br /><span style="font-family:trebuchet ms;color:#000000;"><span style="font-size:130%;"><span style="color:#3333ff;">On 10/7</span> Comcast arrived and installed their equipment.</span></span><br /><span style="font-family:trebuchet ms;color:#000000;"><span style="font-size:130%;"></span></span><br /><span style="font-family:trebuchet ms;color:#000000;"><span style="font-size:130%;"><span style="color:#3333ff;">On 10/8</span>, I returned the U-verse items to a UPS store for shipment back to A&T. In checking with U-verse I found that my initial payment had been correctly applied and when they supply a corrected 2nd bill I will pay that and be very pleased not to be their customer.<br /></span><strong><span style="font-size:180%;"><br /><span style="color:#cc0000;">Remember:</span></span></strong></span><br /><span style="font-family:trebuchet ms;color:#000000;"><strong><span style="font-size:180%;"><span style="color:#cc0000;">AT & T U-verse Sucks!</span></span></strong></span><br /><strong><span style="font-family:Trebuchet MS;font-size:180%;color:#cc0000;"></span></strong><br /><strong><span style="font-family:Trebuchet MS;font-size:180%;color:#cc0000;">-------------------------------------</span></strong>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-83573520622347103572009-10-05T21:08:00.001-04:002009-10-06T10:18:51.937-04:00A T & T U-verse Documents<em><span style="color:#cc0000;">Double click for larger images:</span></em><em><span style="color:#cc0000;"><br /></span></em><a href="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq1xSBE6rI/AAAAAAAABT0/ljnfUZDUFP4/s1600-h/image0-4.jpg"><img style="MARGIN: 0px 10px 10px 0px; WIDTH: 408px; FLOAT: left; HEIGHT: 552px; CLEAR: both" border="0" alt="" src="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq1xSBE6rI/AAAAAAAABT0/ljnfUZDUFP4/s400/image0-4.jpg" width="378" height="498" /></a> <div style="TEXT-ALIGN: left; CLEAR: both"><a href="http://4.bp.blogspot.com/_zVQCX_W75lE/Ssq1x1bkY3I/AAAAAAAABT8/Y-TpKlv67Nc/s1600-h/image0-3.jpg"><em><span style="color:#cc0000;"><img style="MARGIN: 0px 10px 10px 0px; WIDTH: 403px; FLOAT: left; HEIGHT: 552px; CLEAR: both" border="0" alt="" src="http://4.bp.blogspot.com/_zVQCX_W75lE/Ssq1x1bkY3I/AAAAAAAABT8/Y-TpKlv67Nc/s400/image0-3.jpg" width="366" height="486" /></span></em></a><a href="http://picasa.google.com/blogger/" target="ext"><img style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; BACKGROUND: 0% 50%; BORDER-TOP: 0px; BORDER-RIGHT: 0px; PADDING-TOP: 0px; -moz-background-clip: initial; -moz-background-origin: initial; -moz-background-inline-policy: initial" border="0" alt="Posted by Picasa" align="middle" src="http://photos1.blogger.com/pbp.gif" /></a><a href="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq1yP3lulI/AAAAAAAABUE/egCDYEp4FN4/s1600-h/image0-1.jpg"><img style="MARGIN: 0px 10px 10px 0px; WIDTH: 403px; FLOAT: left; HEIGHT: 548px; CLEAR: both" border="0" alt="" src="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq1yP3lulI/AAAAAAAABUE/egCDYEp4FN4/s400/image0-1.jpg" width="367" height="492" /></a></div>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-14236929692415498742009-10-05T19:18:00.000-04:002009-10-05T23:23:26.647-04:00U-verse advertisingA<a href="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq36OhpifI/AAAAAAAABUM/O1zADsLl0Ag/s1600-h/image0.jpg"><img style="MARGIN: 0px 10px 10px 0px; FLOAT: left; CLEAR: both" border="0" alt="" src="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq36OhpifI/AAAAAAAABUM/O1zADsLl0Ag/s400/image0.jpg" /></a><br /><a href="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq36eVUeHI/AAAAAAAABUU/dzb-3IZ8t3c/s1600-h/image0-2.jpg"><img style="MARGIN: 0px 10px 10px 0px; FLOAT: left; CLEAR: both" border="0" alt="" src="http://2.bp.blogspot.com/_zVQCX_W75lE/Ssq36eVUeHI/AAAAAAAABUU/dzb-3IZ8t3c/s400/image0-2.jpg" /></a> <div style="TEXT-ALIGN: left; CLEAR: both"><a href="http://picasa.google.com/blogger/" target="ext"><img style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; BACKGROUND: 0% 50%; BORDER-TOP: 0px; BORDER-RIGHT: 0px; PADDING-TOP: 0px; -moz-background-clip: initial; -moz-background-origin: initial; -moz-background-inline-policy: initial" border="0" alt="Posted by Picasa" align="middle" src="http://photos1.blogger.com/pbp.gif" /></a></div>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-6276386720244985382009-10-04T14:43:00.000-04:002009-10-12T14:46:10.199-04:00Items Returned to AT&T:<a href="http://4.bp.blogspot.com/_zVQCX_W75lE/StN5Lamp7pI/AAAAAAAABWE/mZkV7TaJTSQ/s1600-h/DSC02237.JPG"><img style="MARGIN: 0px 10px 10px 0px; FLOAT: left; CLEAR: both" border="0" alt="" src="http://4.bp.blogspot.com/_zVQCX_W75lE/StN5Lamp7pI/AAAAAAAABWE/mZkV7TaJTSQ/s400/DSC02237.JPG" width="457" height="489" /></a> <div style="TEXT-ALIGN: left; CLEAR: both"><a href="http://picasa.google.com/blogger/" target="ext"><img style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; BACKGROUND: 0% 50%; BORDER-TOP: 0px; BORDER-RIGHT: 0px; PADDING-TOP: 0px; -moz-background-clip: initial; -moz-background-origin: initial; -moz-background-inline-policy: initial" border="0" alt="Posted by Picasa" align="middle" src="http://photos1.blogger.com/pbp.gif" /></a></div>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-13155629580498164342009-10-04T14:35:00.000-04:002009-10-12T14:40:00.628-04:00PAID - FIRST AT&T BILL<a href="http://4.bp.blogspot.com/_zVQCX_W75lE/StN3TuhA4AI/AAAAAAAABV8/roc6fBmmU_I/s1600-h/image0.jpg"><img style="MARGIN: 0px 10px 10px 0px; WIDTH: 383px; FLOAT: left; HEIGHT: 501px; CLEAR: both" border="0" alt="" src="http://4.bp.blogspot.com/_zVQCX_W75lE/StN3TuhA4AI/AAAAAAAABV8/roc6fBmmU_I/s400/image0.jpg" width="368" height="476" /></a> <div style="TEXT-ALIGN: left; CLEAR: both"> </div>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-57818900187955099712009-10-04T01:13:00.000-04:002009-10-06T10:17:05.921-04:00A T & T Uverse Past Due Notice<a href="http://4.bp.blogspot.com/_zVQCX_W75lE/SstQ8UfRB0I/AAAAAAAABUc/YXOkszQ-zNo/s1600-h/image0.jpg"><img style="MARGIN: 0px 10px 10px 0px; WIDTH: 402px; FLOAT: left; HEIGHT: 497px; CLEAR: both" border="0" alt="" src="http://4.bp.blogspot.com/_zVQCX_W75lE/SstQ8UfRB0I/AAAAAAAABUc/YXOkszQ-zNo/s400/image0.jpg" width="358" height="463" /></a> <div style="TEXT-ALIGN: left; CLEAR: both"><a href="http://picasa.google.com/blogger/" target="ext"><img style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; BACKGROUND: 0% 50%; BORDER-TOP: 0px; BORDER-RIGHT: 0px; PADDING-TOP: 0px; -moz-background-clip: initial; -moz-background-origin: initial; -moz-background-inline-policy: initial" border="0" alt="Posted by Picasa" align="middle" src="http://photos1.blogger.com/pbp.gif" /></a></div>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-68779184343421430572009-10-03T13:46:00.000-04:002009-10-12T13:52:40.589-04:00RETURN DOCUMENTS<em><span style="color:#ff0000;">Double click for larger image</span></em><a href="http://3.bp.blogspot.com/_zVQCX_W75lE/StNsPu17m7I/AAAAAAAABV0/tsz40WkRY6k/s1600-h/image0.jpg"><em><span style="color:#ff0000;"><img style="MARGIN: 0px 10px 10px 0px; WIDTH: 404px; FLOAT: left; HEIGHT: 514px; CLEAR: both" border="0" alt="" src="http://3.bp.blogspot.com/_zVQCX_W75lE/StNsPu17m7I/AAAAAAAABV0/tsz40WkRY6k/s400/image0.jpg" width="374" height="485" /></span></em></a> <div style="TEXT-ALIGN: left; CLEAR: both"><a href="http://4.bp.blogspot.com/_zVQCX_W75lE/StNsPCXqCMI/AAAAAAAABVs/SBweF3Qws3E/s1600-h/image0-1.jpg"><img style="MARGIN: 0px 10px 10px 0px; FLOAT: left; CLEAR: both" border="0" alt="" src="http://4.bp.blogspot.com/_zVQCX_W75lE/StNsPCXqCMI/AAAAAAAABVs/SBweF3Qws3E/s400/image0-1.jpg" width="399" height="478" /></a><a href="http://picasa.google.com/blogger/" target="ext"><img style="BORDER-BOTTOM: 0px; BORDER-LEFT: 0px; PADDING-BOTTOM: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; BACKGROUND: 0% 50%; BORDER-TOP: 0px; BORDER-RIGHT: 0px; PADDING-TOP: 0px; -moz-background-clip: initial; -moz-background-origin: initial; -moz-background-inline-policy: initial" border="0" alt="Posted by Picasa" align="middle" src="http://photos1.blogger.com/pbp.gif" /></a></div>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.comtag:blogger.com,1999:blog-4614182859214600953.post-49449303064090364232009-10-02T13:24:00.000-04:002009-10-12T13:55:06.522-04:00Others say U-verse SUCKS!<span style="font-family:trebuchet ms;font-size:130%;"><strong>It's not just me that thinks U-verse Sucks. I posted on the Ripoff Report at: </strong></span><a href="http://badbusinessbureau.com/"><span style="font-family:trebuchet ms;font-size:130%;"><strong>http://badbusinessbureau.com/</strong></span></a><span style="font-family:trebuchet ms;font-size:130%;"><strong> but I also found 13 other people who also </strong><a href="http://ripoffreport.com/Common/img/logo.gif"><strong><img style="MARGIN: 0px 0px 10px 10px; WIDTH: 323px; FLOAT: right; HEIGHT: 73px; CURSOR: hand" border="0" alt="" src="http://ripoffreport.com/Common/img/logo.gif" /></strong></a><strong>thought this relatively new firm sucked. Here are the headings, go to the site to pull up the actual reports, and of course on this list my own complaint is #1.<br /></strong><span style="color:#993300;"><strong>=======================================<br /></strong></span></span><br /><span style="font-size:130%;"><span style="color:#000099;"><strong>1)</strong></span> 10/6/2009 7:44 AM<br /><strong><span style="color:#ff0000;">A T & T U-verse U-verse, Television Cable Service Billing Problems from day 1</span></strong> </span><br /><span style="font-size:130%;">Kennesaw, Georgia<br />Author: Greater Atlanta, Georgia<br />Communications & Networking : A T & T U-verse<br />Georgia<br /><br /><strong><span style="color:#3333ff;">2)</span></strong> 8/15/2009 10:35 AM<br /><strong><span style="color:#ff0000;">AT&T U-VERSE AT&T ATT Uverse UVerse U Verse ATT UVerse When things get tough...the tough .......go silent??? ,</span></strong><br />Author: Houston, Texas<br />Questionable Activities : AT&T U-VERSE<br />Internet<br /><br /><strong><span style="color:#3333ff;">3)</span></strong> 5/24/2009 1:52 PM<br /><strong><span style="color:#ff0000;">AT&T U-verse 30-Day Scam</span></strong><br />Orlando Florida<br />Author: Winter Springs, Florida<br />Cable TV : AT&T U-verse<br />Florida<br /><br /><strong><span style="color:#3333ff;">4)</span></strong> 4/16/2009 4:53 PM<br /><strong><span style="color:#ff0000;">Att U Verse Did not comply with monthly charges that were promised</span></strong><br />Indianapolis Indiana<br />Author: columbus, Ohio<br />Cable TV : Att U Verse<br />Indiana<br /><br /><strong><span style="color:#3333ff;">5)</span></strong> 1/30/2009 5:58 AM<br /><strong><span style="color:#ff0000;">AT&T U-Verse Don't expect referrals to be paid.</span></strong><br />Internet<br />Author: Arlington, Texas<br />Cable companies : AT&T U-Verse<br />Internet<br /><br /><strong><span style="color:#3333ff;">6)</span></strong> 1/8/2009 10:37 PM<br /><strong><span style="color:#ff0000;">AT&T U-VERSE Digitail Fiber Optic Cable</span></strong><br />Kennesaw & Florida<br />Author: Detroit, Michigan<br />Internet Service Providers : AT&T U-VERSE<br />Florida<br /><br /><strong><span style="color:#3333ff;">7)</span></strong> 1/8/2009 10:02 PM EMS,<br /><strong><span style="color:#ff0000;">AT&T U-Verse Sales Representatives (Detroit) Door to Door Sales For AT&T U-Verse</span></strong><br />Salem New Hampshire<br />Author: Detroit, Michigan<br />Employers : EMS, AT&T U-Verse Sales Representatives (Detroit)<br />New Hampshire<br /><br /><strong><span style="color:#3333ff;">8)</span></strong> 12/8/2008 4:57 PM<br /><strong><span style="color:#ff0000;">AT&T - U-Verse Convinced me to switch from DISH to U-Verse then charged me a $275 termination fee.</span></strong><br />Carol Stream Illinois<br />Author: South Pasadena, California<br />Sales People : AT&T - U-Verse<br />Illinois<br /><br /><strong><span style="color:#3333ff;">9)</span></strong> 8/27/2008 10:41 AM<br /><strong><span style="color:#ff0000;">ATT U-Verse DECEPTIVE SALES PRACTICES OH, HEY, THEY LIED!</span></strong><br />Carol Stream Illinois<br />...WOW!!!!<br />Author: Fort Worth, Texas<br />Miscellaneous Companies : ATT U-Verse<br />Illinois<br /><br /><strong><span style="color:#3333ff;">10)</span></strong> 8/21/2008 3:45 PM<br /><strong><span style="color:#ff0000;">AT&T And Their U-Verse Product Deceptive door-to-door sales tactics, Bait and switch (while you are standing there), Ignores NO SOLITICING SIGN, Impossible to cancel, RUDE</span></strong><br />San Antonio Texas<br />Author: San Antonio, Texas<br />Telephone Companies : AT&T And Their U-Verse Product<br />Texas<br /><br /><strong><span style="color:#3333ff;">11)</span></strong> 7/7/2008 4:30 PM<br /><strong><span style="color:#ff0000;">AT&T U-Verse Don't waste your time and money on this inferior, frustrating product.</span></strong><br />San Antonio texas<br />...A T & T is no diferent than any other company<br />Author: florence, Texas<br />Cable TV : AT&T U-Verse<br />Nationwide<br /><br /><strong><span style="color:#3333ff;">12)</span></strong> 7/7/2008 4:30 PM<br /><strong><span style="color:#ff0000;">AT&T U-Verse Quoted December billing, along with representatives, name and id #, along with promise of rebate none of which have come to fruition</span></strong><br />United States Representative Located In Appleton Nationwide<br />...Digging in your yard - second response from Amazed.<br />Author: Sheboygan, Wisconsin<br />Telephone Companies : AT&T U-Verse<br />Nationwide<br /><br /><strong><span style="color:#3333ff;">13)</span></strong> 7/7/2008 3:58 PM<br /><strong><span style="color:#ff0000;">At&T U-Verse Was charged for free services for sign-up on my first bill.</span></strong> San Clemente California<br />...AT & T - Ohhh just like any other company folks.<br />Author: San Clemente, California<br />Cable TV : At&T U-Verse<br />Nationwide<br /><br /><strong><span style="color:#3333ff;">14)</span></strong> 10/27/2007 2:28 PM<br /><span style="color:#ff0000;"><strong>AT&T Intentionally billing for free U-Verse setup and 1st month of service</strong></span> </span><br /><span style="font-size:130%;">Dallas Texas<br />Author: Tustin, California<br />Internet Service Providers : AT&T<br />Texas<br /><br /><span style="color:#000099;"><strong>======================================</strong></span></span>Concerned Consumerhttp://www.blogger.com/profile/07277351883239747075noreply@blogger.com