Friday, November 23, 2012

BBB Complaints

As of 11/23/12 the BBB shows a rating of:

Customer Complaints Summary
22354 complaints closed with BBB in last 3 years, 9144 closed in last 12 months

Complaint Type  - Total Closed Complaints

Advertising / Sales Issues  937
Billing / Collection Issues  8542
Delivery Issues  114
Guarantee / Warranty Issues  28
Problems with Product / Service 12733
Total Closed Complaints   22354



Office of the President Tel # FYI:
The number of ATT Executive Office is 404 541-4199. Took 3 weeks to find the info.  The number answers without giving the name of the company but states that is the 'Office of the President' and then gives you a choice of leaving a message or entering the extention of the person you want to contact. 
 
(Defnitely worth a try but don't hold your breath waiting for a call back)